What is a Community Manager?

What is a Community Manager?

A Community Manager is that person, whose function is to manage the Social Networks of a Company, including the following details:

To manage the messages, comments and inboxes in the Social Networks.
To generate multimedia content (images and videos), as well as the descriptive text, in order to publish frequently in the Social Networks.
To manage the crisis that could emerge from a negative person, who criticizes the Company in the Social Networks.
To perform an analysis with regards to the visit traffic to the Social Networks, taking into consideration the KPI’s (Key Performance Indicators), namely: number of followers, interactions and comments, reach, etc.
To present a Report every month, twice a month or weekly, with regards to the Social Media Marketing Campaigns and Results.